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A company can win back trust by publicly acknowledging responsibility for actions and correcting them.
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Caption A company can win back trust by publicly acknowledging responsibility for actions and correcting them.
Source SAI Global
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Word-of-mouth recommendations are treated with a little more caution.
Some things will turn current customers into former customers.
Trust is knowing someone’s there when problems arise.
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Related Press Releases Links SAI Global's Consumer Trust Index reveals 83 percent of consumers rate transparency and ethical behaviour as greatest trust builders